I then had problems after the machine was rebooted. I needed to set everything up again. Ultimately, I decided the connection from the serial port to the printer was not configured properly. However, I didn't know how to fix it. The printer interface supposedly initializes the serial port properly but I don't think it did. Others have reported similar trouble and my suggestion is to use the parallel port if you have it, until someone can let me know if they have solved the trouble.